Privacy Policy

Bameur Agency is a digital agency based in Aït Melloul, Morocco. We take your privacy seriously. This policy covers data collected through our website (https://bameuragency.click) and any direct communications with us.

By using our website or contacting us, you agree to the practices described in this policy. If you have any questions, the contact details are in section 8.

We collect only the information needed to respond to your enquiries and deliver our services:

• Contact form data — when you submit our contact form, we collect your name, email address, company (optional), the service you are interested in, your budget range, and your message.
• Direct communications — emails or WhatsApp messages you send us directly.
• Server access logs — our hosting provider (Vercel) may retain anonymised server-level logs (IP address, browser type, page requested, timestamp). These are not linked to any personal identity.

We do not collect sensitive personal data (health, financial, or government ID information). We do not use third-party analytics tools such as Google Analytics.

We use the information you provide to:

• Respond to your project enquiries and questions
• Prepare and send a project proposal or quote
• Manage an ongoing client engagement
• Send relevant service updates — only if you have explicitly agreed to receive them

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact form submissions are processed via our server and delivered to our business email. Client project communications are retained for as long as the business relationship requires, and no longer than 5 years after the last contact unless a legal obligation requires otherwise.

Our website is hosted on Vercel, a secure cloud platform. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

Our website uses only essential cookies required for basic functionality. We do not use advertising cookies, tracking pixels, or marketing cookies.

Third-party embeds — such as Google Maps on our contact page — may set their own cookies when loaded. See our Cookie Policy for full details.

Our website may interact with the following third-party services, each governed by their own privacy policy:

• Vercel — our hosting provider. Vercel processes all incoming requests and may log anonymised server data. See Vercel's Privacy Policy.
• Google Maps — used to display our office location. When the map embed loads, Google may set cookies per Google's Privacy Policy.
• Email provider — contact form submissions are delivered via a transactional email service. No third party retains your data beyond delivery.

Under the General Data Protection Regulation (GDPR) and applicable Moroccan data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to update inaccurate or incomplete data
• Deletion — request erasure of your personal data, subject to any legal retention obligations
• Objection — object to the processing of your data
• Portability — request your data in a structured, machine-readable format

To exercise any of these rights, reach out using the contact details in section 8.

For any privacy-related questions, data access requests, or complaints, please contact us:

• Email: contact@bameuragency.click
• Contact form: https://bameuragency.click/contact
• Address: Bloc H Rue 2 N° 980, Agdal, Aït Melloul 86150, Morocco

We aim to respond to all privacy requests within 30 days.